Privacy Policy

Effective Date: 10 March 2025

At Lilac Baby World And Ladies Style (“we”, “our”, “us”), we value your privacy. This policy explains how we collect, use, and protect your data when you interact with us online or offline.

1. Information We Collect

We may collect:

• Name, phone, email, address
• Order and delivery information
• Device, browser, and usage data
• WhatsApp login data (via third party: OTPless)

2. How We Use Your Data

We use your data to:

• Fulfill and manage orders
• Deliver products across Thiruvananthapuram and Kerala
• Provide customer support
• Send updates, offers (if opted in)
• Improve website and user experience

3. Payment & Third-Party Services

• All payments are processed through third-party payment gateways
• We do not handle payment data directly on our website
• For payment failures or technical issues, please contact your bank or the payment gateway provider
• We assist with all queries excluding third-party or payment gateway-related concerns

4. WhatsApp Login

• We offer login via WhatsApp through OTPless, a third-party provider
• In case of any data breach or misuse by OTPless, we do not hold responsibility
• Users should review OTPless’s privacy terms separately

5. Data Tracking

• We use trackers and cookies from Google and Meta for re-marketing and analytics
• These tools help serve personalized ads and improve our services

6. Data Sharing & Security

• We never sell your personal data
• Limited data is shared with delivery and service partners as needed
• We use secure protocols to protect your information

7. Your Rights

You have the right to:

• Access, correct, or delete your data
• Opt out of non-essential communications

8. Contact Us

Lilac Baby World And Ladies Style
📞 +91 2345678910, +91 2345678912
📧 info@lilacmomnkids.com
🌐 www.lilacmomnkids.com